FAQ.
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FAQ
RELATED QUESTIONS.
The average shipping time depends on the distance your car is traveling.
The time frame breaks down to pickup window and delivery time.
The pickup window in general is 1-5 business days from the date the vehicle is ready to be shipped. Be aware that it may take longer to get a trucker assigned if the pickup location is in a rural or remote area.
If you are pressed for time we do offer Express Shipping Service, ask your transport specialist about your options.
The delivery time after pick up depends on the distance your vehicle is traveling.
Your first available date is the day you choose to release your vehicle or motorcycle and ready to ship.
Once we have assigned / dispatched a carrier for your shipment we will contact you immediately with your pickup and delivery dates. The majority of the time you are notified 24 - 48 hours prior to actual pickup date. At this time we will contact you by phone, text and email with your dates and driver's information.
Yes, you can change your 'First Available Shipping Date' before a trucker is assigned/dispatched to your order.
This means that the car transporters will pick the vehicle up and drop it off as close to your home as they can legally and safely get. Many cities have restrictions on large trucks that prohibit them from driving into some residential areas. Transport trucks are enormous and need a lot of room to maneuver and turn around, so if access to your home is restricted by narrow streets, low-hanging trees, speed bumps or tight turns the driver may ask that you meet the truck at a large parking lot nearby such as a grocery store. You will receive a call directly from the trucker if these alternative arrangements are necessary.
In general, you are not allowed to have personal items loaded in your vehicle while it is in transit on a car carrier moving across state lines. However, having only one suitcase OR box in the trunk is not an issue. Exceptions may apply. All personal items are subject to driver's discretion and may incur an extra fee.